Possible Causes
- Faulty gas pilot
- Faulty gas thermocouple
- Faulty gas pilot control valve
- Faulty electric thermostat
- Faulty upper electric heating element
Possible Repairs
- Check gas pilot flame and pilot operation. See How to Light a Gas Furnace Pilot for similar operation.
- Re-tighten, reposition or replace the gas thermocouple.
- Replace the gas pilot control valve.
- Confirm power is being provided to the electric water heater thermostat.
- If power is being provided to electric thermostat, replace thermostat or heating element.
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